FAQ

MonsterCovers Frequently Asked Questions

Once I place my order with MonsterCovers, what do I need to provide you?
To expedite the creation of your new MonsterCover, please email the following:

1) Logo graphic, symbol graphics, photos, anything you want to appear on your package.
2) Textual content i.e. Title, Short Description, Author, any text you want to appear on your package.
3) Any preferences or suggestions for color and layout would be helpful.
4) Who is your target market? i.e. men, women, managers etc… The more detail here, the better!

Do you have one page with all the products on it ?
Yes.
Click here for the All Products Page.

Will you provide a logo if I don’t have one?
If you don’t have a logo, we will provide you with a generic, text logo. For custom work, please contact us for a quote.

Will you provide other graphics or photographs?
Yes. However, we prefer you email any photos or graphics you wish to appear on your MonsterCovers package. This will help expedite the creation of your MonsterCover. Customers who send graphics generally get a much quicker turnaround.

Can I send you graphics/photos in a Word Doc?
No. Please send graphics as separate .JPG files or you may ZIP them up into one ZIP file.

What is MonsterCovers turnaround time?
This depends on which package you purchase. For the Custom Sales Package, the turnaround is 7 business days max. If you purchase an E-Book or Software box, expect to have a final product within 3-5 business days.

To produce a Custom Website, the turnaround time will vary from 7 business days to 15 or more, depending on your specific requirements. No matter which package you purchase, rest assure we make every effort to provide you with a fast turnaround time!

Do you offer rush delivery?
Rush delivery is available for an additional $47 for E-Books and Software Boxes and $97 for Custom Websites. Please add this to your order and we will deliver your package in no more than 2 days including weekends.

What is your preferred method of payment?
PayPal. Each MonsterCover on the MonsterCovers.com Website has a PayPal button next to it that takes you to a secure order page.

What is your PayPal address?

Do you take major credit cards instead of PayPal?
Yes, you may call us toll free at 1-877-862-5817 to order. We accept all major credit cards.

How many different sizes will my MonsterCovers come in?
E-Books and Software Boxes will be delivered in four sizes: 600X600, 350X350, 250X250 and 150X150. If you order the Custom Sales Package, the standard header size is 700X117 but we can change any of the specs at your request and at no additional charge.

What if I don’t like my new MonsterCover?
In the rare case that you don’t like what we have produced for you, we will continue to "tweak" until you are satisfied at no additional cost. Please visit our testimonials page for more on how we work with our customers.

What are your hours of operation?
You may contact us 24/7 via our online contact form or by email at . You may also call us toll free between 10AM and 7PM EST USA at 1-877-862-5817.

Where are you located?
Your MonsterCover will be created just North of Tampa, FL, USA!

What if I have additional questions?
Please contact us via email at for prompt response.

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